Privacy Policy

This Privacy Policy describes how BetTrim ("BetTrim", "we", "us", or "our") collects, uses, discloses, and protects information when you use the BetTrim mobile application and related websites (together, the "Service").

BetTrim is a utility that helps users import, edit, split, and export bookmaker booking codes. BetTrim is not a bookmaker. We do not accept bets, hold stakes, process gambling wagers, or pay winnings.

By using the Service, you agree to this Privacy Policy. If you do not agree, please do not use the Service.

1. Who we are

The Service is operated by the BetTrim team. For privacy requests, contact us at support@bettrim.com.

2. Information we collect

We collect information in the following categories.

2.1 Account and identity information

When you create or sign in to an account, we may collect:

• Email address
• Display name or name you provide
• Authentication identifiers from sign in providers (for example Google or Sign in with Apple)
• Profile photo URL if provided by your sign in provider

If you use Sign in with Apple and choose to hide your email, we receive Apple’s relay email where applicable.

2.2 Service content you submit

To provide core features we process:

• Booking or share codes you paste or enter
• Match, market, selection, and odds information returned for those codes so we can display and edit your slip
• Edits you make (markets, selections, splits, deletions)
• Export history needed for your in app “recent bookings” list (limited retention as described below)

2.3 Wallet, credits, and purchases

We may store:

• Credit balance and free daily export usage
• Records that a purchase occurred (product identifier, credits granted, timestamps)

We do not collect or store full payment card numbers. Payments for credit packs are processed by Apple App Store, Google Play, and related billing partners (including RevenueCat where used). Their privacy policies apply to payment processing.

2.4 Device and technical information

• Device type, operating system, and app version
• Approximate diagnostic data such as crash logs and performance metrics
• IP address and basic request metadata when you connect to our servers

2.5 Support communications

If you email us, we process the content of your message and any information you include so we can respond.

2.6 Information we do not intentionally collect

We do not ask for government ID, bank account details, or sensitive demographic data as a condition of using the Service. We do not operate a casino wallet for gambling stakes.

3. How we use information

We use information to:

• Provide, maintain, and improve the Service (import, edit, split, export)
• Authenticate users and secure accounts
• Track free export limits and credit balances
• Show recent export history in the app
• Process and confirm in app purchases through store and billing partners
• Detect fraud, abuse, spam, and security incidents
• Respond to support and privacy requests
• Comply with law and enforce our Terms of Use
• Analyze aggregate usage to improve reliability and features

We do not sell your personal information.

4. Legal bases (where applicable)

If you are in a region that requires a legal basis for processing (for example the EEA or UK), we rely on one or more of the following: performance of a contract (providing the Service you request), legitimate interests (security, improvement, fraud prevention), consent where required, and legal obligation.

5. How we share information

We share information only as needed to operate the Service, including with:

• Infrastructure and backend providers (for example Google Firebase / Google Cloud) for authentication, database, and cloud functions
• Apple and Google for sign in, app distribution, and in app purchases
• RevenueCat (or similar) to validate purchases and manage entitlements related to credits
• Bookmaker platforms only to the extent your actions request data or codes (for example retrieving a slip for a code you provide, or generating a share code). Your use of those platforms is governed by their terms and policies
• Professional advisors or authorities when required by law, legal process, or to protect rights and safety

Service providers are instructed to process data on our behalf and for limited purposes. We do not permit them to sell your data.

6. Data retention

• Account data is kept while your account remains active
• Recent booking or export history is limited (for example the most recent entries shown in the app) and may be pruned automatically
• Purchase and credit ledger data may be retained as needed for accounting, fraud prevention, and legal compliance
• If you delete your account, we delete or anonymize personal data we control within a reasonable period, except where retention is required by law or for legitimate disputes and security

7. Security

We use industry standard measures appropriate to the nature of the data, including encrypted transport (HTTPS), access controls on our backend, and authentication through reputable providers. No method of transmission or storage is 100% secure. You are responsible for keeping your device and sign in methods secure.

8. International transfers

We may process data on servers located outside Nigeria (including where our cloud providers operate). Where required, we take steps designed to protect personal data in line with applicable law.

9. Your rights and choices

Depending on your location, you may have rights to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request deletion of your account and associated personal data
• Object to or restrict certain processing
• Data portability, where applicable
• Withdraw consent where processing is based on consent

You can update certain profile information in the app. To request account deletion, use the in app deletion option where available, or email support@bettrim.com from the email address linked to your account. We may need to verify your request.

You may also control tracking and permissions through your device settings and store account settings.

10. Children’s privacy

The Service is not directed to children under 13 (or under 16 where that is the applicable digital consent age), and is not intended for anyone under the legal age to engage with gambling related tools in their jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us personal data, contact us and we will take appropriate steps to delete it.

11. Third party links and services

The Service may interact with third party bookmakers and stores. We are not responsible for their privacy practices. Review their policies before using those services.

12. Do Not Track

Some browsers offer a Do Not Track signal. There is no common industry standard for responding to these signals. We treat information as described in this policy.

13. Changes to this policy

We may update this Privacy Policy from time to time. We will change the “Last updated” date and, where appropriate, provide additional notice in the app or on our website. Continued use of the Service after an update means you accept the revised policy.

14. Contact

Privacy questions or requests:
support@bettrim.com